Chapter 2 - Fundamentals of business etiquette

英语

Chapter 2 Fundamentals of business etiquette

英语

英语

ContentsIntroduction Staff gatherings Formal banquets Other table manner tips Cell phone etiquette Email etiquette Use of makeup

英语

IntroductionQuestion 1 Question 2

英语

Question 1:What is “etiquette”?

“good manners”

英语

The word “ etiquette” denotes the forms of conduct prescribed in polite society. Simply stated, etiquette means “ good manners”.

英语

Question 2:Why is it necessary to know the fundamentals of business etiquette?

英语

When you are in the business world, you have to know fundamentals of business etiquette. The importance of etiquette can not be overstated because how you present yourself will have a huge impact on the level of success you will achieve. Companies tend to promote people who can represent a positive image to their various stakeholders, as well as pressman. Business etiquette is not only important to people in sales or marketing circles. When you work in a business firm as an office professional or a secretary, you are, like your colleagues in the sales or marketing department, in the business world. You will have many opportunities to deal with the customers and stakeholders of your company. As these times, you will be representing the image and the “ face” of your company.

英语

A social function, especially one intended to provide a welcome or greeting.

What should you do at employer receptions or cocktail parties?A party, usually in the early evening, at which cocktails are served.

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Staff gatheringThese social functions provide an opportunity for the staff members to communicate in a more relaxed format. These socials tend to result in improved employee relations and lead to better collaboration and teamwork. Your company will also hold cocktail parties for your company’s vested partners or important customers. At such reception or parties, as a secretary, you are noticed by many eyes.

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1.General tips . 2. Self-introduction 3.Food and drink .

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1. General tips

Current events Reading newspaper A 30-second infomercial Business card A-few-minute-earlier arrival Selection of people to talk to

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2. Self-introductionGood eye contact Smile Raise your eyebrows Extend your right hand

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Also noteOpen body language

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mention the most important person's name first.Who first

John Green

George Bush

Tony Blair

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What is his name?If you , what should you do?

Ask the person to repeat his name.